National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"We're on your side."



Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

learn more


Struggling to pay the mortgage or rent or juggling bills and debts? . . .


If you're having problems with debt, your starting point should be the National Debt Helpline.

The website has simple step-by-step guides explaining how to fix common debt problems.

If you need more help, call the National Debt Helpline on 1800 007 007 to talk to a free phone financial counsellor from anywhere in Australia
(minimum opening hours are 9.30am - 4.30pm Monday to Friday).

You can find a free face-to-face financial counsellor on our interactive map here.



FCA Conference - May 2018

More information, as it becomes available, will be on the conference website:


media releases

FCA launches Financial Counselling Foundation

7th December 2017   MEDIA RELEASE: FCA is excited to announce the launch today of the Financial Counselling Foundation.   The Foundation is a charitable trust set up to prov


Time for a Reboot for the troubled Telco sector

MEDIA RELEASE: Consumer rights in telecommunications, including mobile and broadband services, are so parlous that thousands of people are being left without access to essential


No one has the right to rip anyone off - Statement from FCA Representative Council

Financial Counselling Australia's Representative Council - made up of the leaders of the financial counselling sector in Australia - is calling on governments around Australia to get tougher on bu


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