National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"We're on your side."



Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

learn more


Struggling to pay the mortgage or rent or juggling bills and debts? . . .


If you're having problems with debt, your starting point should be the National Debt Helpline.

The website has simple step-by-step guides explaining how to fix common debt problems.

If you need more help, call the National Debt Helpline on 1800 007 007 to talk to a free phone financial counsellor from anywhere in Australia
(minimum opening hours are 9.30am - 4.30pm Monday to Friday).

You can find a free face-to-face financial counsellor on our interactive map here.



FCA Conference - May 2017

More information, as it becomes available, will be on the conference website:



media releases

CBA Commits $900,000 to Support Financial Counselling

Commonwealth Bank has joined forces with Financial Counselling Australia (FCA) to enhance the skills of financial counsellors in identifying and understanding the impact of economic abuse in domestic


Progress on Banking Code, but missed opportunities too

Joint media release from Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia. The Australian Banker's Association (ABA) response to the Independent Rev


Consumer groups urge banks to implement recommendations of banking code report

Joint media release from Financial Rights Legal Centre, Consumer Action Law Centre, CHOICE and Financial Counselling Australia. Consumer groups today welcomes the release of the Independent Khoury


twitter feed