National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"We're on your side."



Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

learn more


Struggling to pay the mortgage or rent or juggling bills and debts? . . .


If you're having problems with debt, your starting point should be the National Debt Helpline.

The website has simple step-by-step guides explaining how to fix common debt problems.

If you need more help, call the National Debt Helpline on 1800 007 007 to talk to a free phone financial counsellor from anywhere in Australia
(minimum opening hours are 9.30am - 4.30pm Monday to Friday).

You can find a free face-to-face financial counsellor on our interactive map here.



FCA Conference - May 2017

More information, as it becomes available, will be on the conference website:



media releases

Veda to refund consumers after breaching privacy rules

Joint media release from FCA, Financial Rights Legal Centre, Consumer Action and the Australian Privacy Foundation. Veda Advantage Information Services and Solutions Ltd (Veda) is being forced to


Financial Counsellors Call on Best & Less to Stop Spruiking Payday Loans

8th December 2016 - Financial counsellors are appalled with news today that Best and Less are now encouraging their customers to take out payday loans and other high cost credit products.   Loa


New Services for People Struggling with Debt

From today, people struggling to pay their bills and debts will find it easier to access trustworthy information and advice that will help them get back on top. Today (Wed 7 Dec 2016) Financial Counse


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