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An Australia
with fewer people
in financial hardship

An Australia
with fewer people
in financial hardship

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

FCA is the national voice for the financial counselling profession in Australia. It is a not-for-profit organisation that:

  • Provides resources and support for financial counsellors;
  • Advocates for a fairer marketplace;
  • Works to raise the profile of financial counsellors;
  • Advocates to increase access to financial counselling; and
  • Works to improve hardship processes for people in financial difficulty.

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Big Increase in Small Business Debt Helpline 2024 case numbers

There has been a 66% increase in the number of cases the Small Business Debt Helpline (SBDH) has dealt with over the past 12 months.…

Big increase in people reaching out to the NDH

There’s been a significant increase in the number of people reaching out to the National Debt Helpline (NDH) over the past year. During 2024 more…

Juggling bills and debts?

for free
financial
counselling

The website has step-by-step guides explaining how to fix common debt problems

ndh-screen

Call the Helpline to speak to a financial counsellor

Help for Small Businesses

To find a financial counselling agency in your area

The NDH also offers a live chat function for individuals and small businesses around Australia. Just click on the chat bubble at the bottom right of the page to get started.

The FCA conference attracts a wide variety of high-profile and respected speakers, including Australian leaders, consumer advocates, politicians, regulators and industry representatives. We’re not afraid to try new things and have a reputation for a fast-moving and creative conference.

Financial Counselling at work

74% avoid legal action
69% are more positive about the future
66% resolve their financial difficulties
63% improve their mental wellbeing
53% avoid bankruptcy
45% improve their physical health
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