National Voice for Financial Counselling

Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia.

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

"We're on your side."


Financial Counselling Australia is a member of the Consumers’ Federation of Australia.

Find a financial counsellor in your state or territory  . . .

A directory of telephone contacts and face-to-face services.

learn more



'A Day In The Life' is having a real impact. Here is what some visitors had to say:

I will be referring more constituents to financial counsellors, and using some of the techniques I picked up.

The visit gave way to a two-way street - they can come to us for connections and we've got a strong confidence that if I send people who need help to the agency, I'm sending people in the right direction

Would I recommend this visit? Definitely. For certain ministers or shadow ministers especially human services, minister for aged care, they all need to be across it and know there's a service that's there that could be of real help. The whole experience was very positive … very worthwhile.

Struggling to pay the mortgage or rent or juggling bills and debts? . . .


If you're having problems with debt, your starting point should be the National Debt Helpline.

The website has simple step-by-step guides explaining how to fix common debt problems.

If you need more help, call the National Debt Helpline on 1800 007 007 to talk to a free phone financial counsellor from anywhere in Australia
(minimum opening hours are 9.30am - 4.30pm Monday to Friday).

You can find a free face-to-face financial counsellor on our interactive map here.


22 MAY Jan Pentland DINNER

More information and updates about the 
FCA Melbourne Conference will 
be available soon


Jan Pentland Foundation Scholarship Applications are now open. Click here to apply

media releases

Financial Counsellors Welcome Funding Commitment From the ALP

FCA welcomes today’s announcement by Labor that, if elected, they will set up a Financial Rights Fund and that a large share of this fund will go toward doubling the number of community-based fi


FCA Comments on Banking Royal Commission

A lot is being said and written about the final report of the Banking Royal Commission. We focus on three issues relevant to our work.   The final report has a lot of helpful recommendations


FCA Releases Annual Report

Financial Counselling Australia has today released its annual report.   This year’s report tells a story of why financial counselling is so important. Australia has one of the highest lev


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